Version v2026-10-30
Sub-processors
The parties that process data for RingBrio, what they do and where.
These are the parties RingBrio uses. The first group processes call data on behalf of your business (Annex IV of the data processing agreement). We announce a new party in that group at least 14 days in advance by email. The second group works for our own business.
If you connect your Google or Microsoft calendar yourself, bookings also go to that party. That is your choice and falls under your agreement with them.
For calls (processor on behalf of your business)
| Party | What | Where |
|---|---|---|
| Twilio, Twilio Ireland Limited, Dublin, Ierland | Phone numbers, carrying calls and texts. Also the short spoken messages on the line (voice via Amazon Polly inside Twilio). | EU and US (standard contractual clauses) |
| xAI, X.AI LLC, Palo Alto, VS | The assistant's voice: understanding what the caller says and answering in speech, during the call. Set to zero data retention: xAI does not keep the calls. | US (standard contractual clauses) |
| Anthropic, Anthropic, San Francisco, VS | Text AI that helps the assistant with actions (finding free times, booking) and summarises calls. Does not use the data to train models. | US (standard contractual clauses) |
| Hetzner, Hetzner Online GmbH, Gunzenhausen, Duitsland | Server that runs the app and the database today (accounts, call records, bookings), until the move to netcup; after that only encrypted backups. | Finland (Helsinki) |
| netcup, netcup GmbH, Karlsruhe, Duitsland | New server for the app and the database (move in progress). | Germany (Nuremberg) |
| Cloudflare, Cloudflare, Inc., San Francisco, VS | Secure connection to the app (tunnel, DNS) and bot protection at sign-up. | Global network, EU where possible (standard contractual clauses) |
| Amazon Web Services (SES), Amazon Web Services EMEA SARL, Luxemburg | Email: call reports to the business owner, booking confirmations to customers, account emails. | Germany (Frankfurt) |
For our own business
| Party | What | Where |
|---|---|---|
| Vercel, Vercel Inc., San Francisco, VS | Hosting of this website (ringbrio.com). | EU and US (standard contractual clauses) |
| Stripe, Stripe Payments Europe, Ltd., Dublin, Ierland | Payments, subscriptions and invoices. | EU and US (standard contractual clauses) |
| PostHog, PostHog Inc. (EU-cloud) | Anonymous statistics about visits and sign-ups (how people found us, which steps they took). | EU (Frankfurt) |
| Zoho, Zoho Corporation B.V., Utrecht, Nederland | Our mailbox for support@ringbrio.com. | EU |